This section is going to be short and sweet - which is a good thing! - since there really aren't that many legitimate claims against the NP-HBC10. But here are the few that you should be aware of:
- Some have complained that their Zojirushi Rice Cooker didn't last more than a year or so. Okay. Well since no one knows how the machine was used, the fact that they claim they used it "gently" is really hard to verify. Others have used it regularly over a much longer period of time and had no problems.
- Some wing nut is running around saying the inner pan is toxic, but he is trying to sell a product of his own, so you know how much that legitimizes his claim!
- You are provided with a 6.2oz measuring cup, and the units water level markings are based on that. So, make sure you use the cup provided, and make sure you don't lose it! Oh, and be sure to measure level amounts or you will be in trouble!
- Cooking with the Zojirushi Rice Cooker will take longer than the more traditional stovetop method.
- Timer is in military time, which might confuse some initially.
- The manual says that this rice cooker doesn't work up to par at elevations of more than 3000 ft, but one reviewer points out that she lives at an elevation of more than 7000 ft and the unit works perfectly for her. She can't imagine that her perfect rice would be even better if she lived at a lower elevation.
So, there you have it. Know you have no excuses to hesitate. There really aren't any significant drawbacks to the NP-HBC10. Head on over to amazon and buy one for yourself, or maybe as a gift!